Cancellation and Refund Policy

    For Online Bookings:

    Cancellation

    You may cancel free of charge up to 7 days before arrival. If you cancel within the 7 days before arrival, you will be charged the total price of the reservation. If you don’t show up, the no-show fee will be the same as the cancellation fee.

    Free cancellation deadlines are in the property’s timezone – +12.

    How to cancel

    You can use the link in the confirmation email to cancel your booking.

    Prepayment

    Pay in advance

    • You will be charged a prepayment of the total price of the reservation in the 7 days before arrival.

    Taxes and service charges

    • 15 % VAT is included. A City tax is not applicable A Property service charge is not applicable

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    The price shown is for the number of adults in your search. If you’re travelling with children, add them to see correct price and occupancy information.

    Cot and extra bed policies

    • 0 – 3 years
    • Cot upon request – Free of charge

    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

    1 cot available upon request.

    All cots and extra beds are subject to availability.

    Optional extras

    • Fee for buffet breakfast: approximately FJD70 for adults and FJD35 for children
    • Rollaway bed fee: FJD 80.0 per night
    • Credit card charges are subject to a surcharge of 3 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy

    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

    This property accepts credit cards; cash is not accepted

    Cashless transactions are available

    Safety features at this property include a fire extinguisher, a security system, and a first aid kit

    This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

    We should mention

    Pool access available from 8:00 AM to 7:00 PM

    Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

    No pets and no service animals are allowed at this property

    Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)